Frequently Asked Questions
Thank you for visiting my shop ! Please check the shop policies before you order.
Payment
I accept Paypal and credit/debit cards. Download links are provided after checkout.
I do not offer refunds on PDF patterns, since these are digital files. Your computer *must be able* to download, open and print PDF files. If you are unsure about how to do this or need help opening the file, please contact me before purchase and I am happy to help. Please also contact me if you don’t understand something about the pattern or need help!
Return and Refund
Due to the nature of PDF patterns I can not offer a refund. If you have any questions or concern, please let me know. I'll help in any way we can.
Shipping
All PDF patterns are instant download items. You can download them just after payment confirmation.
Due to the nature of PDF patterns I cannot offer a refund. If you have any questions or concern, please let me know. I'll help in any way we can.
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Buying PDF patterns
All of our patterns are available in PDF format. The PDFs are tiled versions of our patterns that you have to assemble before tracing or cutting the pattern. Some patterns are available in A0.
All patterns and data are my own creation and are copyrighted.
Patterns and other data are for personal, non-commercial use only (personal use and in limited quantities for home sewers). Transfer, reproduction and distribution are strictly prohibited unless you are creating your own patterns from the Pattern Union foundation blocks.
I won't compensate you for the damage made by using my patterns or data.
If you wish to sell them elsewhere (such as your website, craft fairs, craft market places etc), please contact me and we can discuss the license.
Privacy Policy
I will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
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Why can't I see my download link?
I have my email receipts & no pattern links?
You are able to download a purchased pattern at the time of a completed purchase, from an email containing a link, or from the Site Member portal if you have signed up. Links work from computers and phones. Most files are zipped to ensure faster downloads. Zip files must be saved to a location before opening. Opening zip files directly from an email will only show a preview.
I purchased a Pattern Union pdf pattern, I have no receipts of links to download my pattern. Where is it?
Do you have more than one email address? Check all of your email accounts. Your pattern will be sent to the email address that you filled in on your Pattern Union account.
It could also be in your junk email folder.
Sizing
Why don't you have extended plus sizes?
At this stage the grading is variable between sizes 6 - 26, depending on the pattern. At Pattern Union, fit is our primary focus, so the sizing is based on suitability of the design. The Sumekko dress only goes to asize 16 as it is a single pattern piece and must fit onto the width of the fabric, and so it cannot go up to larger sizes.
How do I choose my size?
Bodies are all different, each pattern will suggest the best way to achieve a perfect fit.
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Seam allowances
Seam allowances are included on all patterns but NOT on foundation blocks, as these are designed to be altered - designers add their own seam allowance where necessary.
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Sewing machines
Regular domestic sewing machines are fine for all our designs, but you will need to periodically change the needle or thread, depending on the project you are working on.
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